Accessibility Statement for Stotfold Town Council

Accessibility statement for Stotfold Town Council

This accessibility statement applies to the Stotfold Town Council website at www.stotfoldtowncouncil.gov.uk.

This website is run by Stotfold Town Council. We want as many people as possible to be able to use it. For example, that means you should be able to:

  • change colours, contrast levels and fonts using browser or device settings
  • zoom in up to 400% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We have also made the website text as simple as possible to understand.

How accessible this website is

We know some parts of this website are not fully accessible:

  • some older PDF documents are not fully accessible to screen reader software
  • some images may not have suitable text alternatives
  • some documents are in PDF format and are not optimised for use with assistive technology

Feedback and contact information

If you need information on this website in a different format such as accessible PDF, large print, easy read, audio recording or braille, please contact us:

  • email: [email protected]
  • phone: 01462 730064
  • write to us: Stotfold Town Council, Greenacre Centre, Valerian Way, Stotfold, Hitchin, Hertfordshire SG5 4HG

We will consider your request and get back to you within 10 working days.

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page, or you think we are not meeting accessibility requirements, please contact us using the details above so that we can put it right.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the “accessibility regulations”). If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Stotfold Town Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) version 2.2 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

  • Some older PDF documents are not tagged correctly, which means they are not fully accessible to screen reader software. 
  • Some images do not have suitable text alternatives. 

We are working to fix these issues. Where we publish new documents, we will make sure they meet accessibility standards. 

Content that is not within the scope of the accessibility regulations

Some of our older PDFs and other documents were published before 23 September 2018 and may not meet accessibility standards. These documents are exempt from the regulations if they are not essential to providing our services. If you need to access information in one of these documents, please contact us using the details above.

Third-party content that is neither funded nor developed by, nor under the control of, Stotfold Town Council is also exempt from the regulations. This includes content hosted on linked external websites.

What we are doing to improve accessibility

We are committed to continually improving the accessibility of our website. Our ongoing measures include:

  • regular accessibility reviews and audits of the website
  • staff training on accessibility and inclusive communication
  • use of plain English and clear, consistent page layouts
  • checking new documents and web pages against WCAG 2.2 AA before publishing
  • providing alternative formats on request

We follow guidance from the National Association of Local Councils (NALC) and the Society of Local Council Clerks (SLCC) to support best practice in accessibility.

Access keys

This website uses the following access keys, which follow Government guidelines:

  • 1 – home page
  • 3 – site map
  • 0 – access key details
  • 9 – contact form

How to use these keys:

Windows – Chrome or Firefox: hold down the “Alt” key and press the assigned key. Microsoft Edge: do the same, then press “Enter” to navigate to the page.

Mac: hold down the left-hand “Control” key and press the assigned key.

Preparation of this accessibility statement

This statement was prepared on 26 June 2026  It was last tested June 2026.

Accessibility links